You can print this page and include it with your return.
Returning / Exchanging Merchandise
Our Guarantee: If for any reason you are not completely satisfied with your Sports Basement purchase, you may return it in new condition within 30 days for a full refund, or after 30 days for a credit or exchange. Returns are allowed by mail or at any of our stores. If you have any questions please call or email us.
- Mail Exchange or Return: It's simple and it's FREE! Email us at info@sportsbasement.com or call us at (800) 869-6670 x4 and request a UPS return label to be emailed to you. Be sure to include your name and your Sales Order number in your email. In the space provided below, please list the items to be returned or exchanged as well as any special instructions. Please wrap any boxed item in paper or place it in a new box to protect the manufacturer's packaging. If you would rather not use our free UPS return label, you may also send your return to us at:
Sports Basement
Internet Returns
1590 Bryant St. San Francisco, CA 94103
- Quick Exchange (Recommended):Due to our rapidly changing inventory, we suggest placing an order for your new item by calling us at (800)869-6670 x4. Your UPS return label will be emailed when you call to place this new order. We will bill your credit card for the new item and refund your card for the returned item when we receive it.
- In-store Exchange or Return: If you prefer, you can always bring items into one of our stores for an exchange or return. Please visit www.sportsbasement.com for store hours and directions.
Credit Preference
Customer information:
| Customer Name: | Sales Order Number: |
I would prefer:
Please list the items you are shipping back to us.
| Return or Exchange | Style | Description of Item | *Reason Code | Qty | Price | Total |
| *Reason Codes | 1 Looked Different On-line | 4 Wrong item, size, or color was sent |
| 2 Too big or too small | 5 Damaged or defective | |
| 3 Didn’t like color, style, or fabric | 6 Other___________________________ |
Please list the items you want shipped back to you.
| Style | Color | Size | Description of Item | Qty. | Price | Total |
Special Instructions:


